Consumers are aggressively being targeted (by phone, email and online pop ups) by fraudsters pretending to represent Microsoft, Apple or other Tech Support companies. Victims are contact and informed that their computer has been infected with a virus. In order to “fix” the problem, the victim is directed to a website, asked to provide their credit card information as payment, and told to download an anti-virus program.
CONSUMER TIP: Computer manufacturers will not contact you to let you know if there is a problem with your computer. Computer upgrades, maintenance and virus scanning are the responsibility of the computer owner. Treat all unsolicited contact via phone, email or pop-ups with skepticism. Never give out personal or banking information to anyone unless you are confident you can trust the source. Be sure to independently install anti-virus software and update it regularly.